Hello there, my name is Jem.
About 6 years ago I bought my first pair of Skechers. They were amazingly comfortable. I’d never before had a shoe (trainer/sneaker/whatever) which had been such a great fit straight from the box. This was the beginning of what I hoped to be a lasting, fulfilling relationship with your brand (you see, I hate shoe shopping, so if I have a go-to brand that makes my life easier).
Unfortunately those shoes wore out. Completely through. It took about 2 years, which is not bad going considering I was walking upwards of 6 miles a day, but nonetheless a little sad. I replaced them with another pair. Not quite as comfy out of the box but were spot on within a week or so of regular wear. They lasted a similar timespan until they too wore through. I don’t mind getting 2 years out of a pair of £40 shoes. I was a happy customer.
Long story short, I’m now on my 4th pair of Skechers (trainers) and also own a pair of your black shoes for more formal occasions. I’m obviously not making you rich beyond your wildest dreams, but I guess over a lifetime I could be spending a lot of money on Skechers.
Except, and here’s the problem… pair number 4, apparently called ‘Speedsters Nottingham’, were despatched to me on June 1st 2011, costing me £46. It is now October 5th 2011. In 4 months and 4 days these shoes have been destroyed. I have worn through the insole and partly through the rubber sole on both shoes. I have an excruciating blister on my right foot today and a growing build-up of hard skin on my left (I know you don’t want to hear these lovely fine details, I apologise if I put you off your dinner)
What I don’t understand is how I have managed to destroy your shoes in 4 months, when I’m walking less than I was this time 5-6 years ago. I’m also alternating my shoes more because of work/etc so if anything, they’ve had a fraction of the wear in 4 months than my old pairs will have had in the same span.
I’m losing faith. I don’t want to have to find another go-to brand. That would make me miserable, and waste valuable time that I could be spending doing other important things (like writing more nice reviews about your products on Amazon). Please, for my sake and yours, make sure this blip in build quality is a one-off.