This post has several follow-ups:
I am also now a regular customer of Well Hung Meat.
Minds out of the gutter, please. I’m referring to Well Hung Meat the organic meat box delivery company, nothing more sinister.
I don’t think I’ve talked much about my ‘food beliefs’ before but I generally try, as in most things in life, to be ethical. When it comes to meat, that means buying good quality cuts from animals that have been looked after; generally free-range and/or organic (although these two are not mutually inclusive). I would rather buy less often and support good farmers than eat meat every day. With that said, pregnancy has given me a huge appetite for meat and so I need to explore my options.
I did a little research and happened upon Meat in a Box, the blog of one Jenny Lau, who is on a mission to cook and eat meat sourced only from UK meat box delivery schemes. She had blogged about an offer on Well Hung Meat and, not one to resist the pull of a freebie, I set about ordering a small selection. See here, a screenshot of my order receipt including reference to the “free roasting joint with first order” promotion:
You can imagine my disappointment, then, when my meat box arrived on Friday last week with no free roasting joint. The “seasonal cuts” (sounded mysterious) was little more than 300g or so of diced pork. Further, I was worried that my inexperience with cooking a good steak would get in the way with the rather expensive (even for organic) rump steaks, so I sought advice from an expert which made absolutely no difference whatsoever; because the steaks were badly cut/uneven they ended up overcooked and chewy on one end and virtually raw on the other.
I contacted Well Hung Meat on Friday about the lack of roasting joint and await their response. In the mean time, I’ll be placing my next meat box order with Riverford who’ve been providing my veg since I signed up in 2008.
Update (29th November, 2011)
I cooked my final steak last night and found the result much better (more tender, more taste). I don’t recall doing anything differently, but the meat itself was cut much more evenly than the first piece so I think I got a more consistent result. Unfortunately, this does little to improve my overall impression of the company having now received a reply regarding the missing roasting joint:
You do need to be set up as a regular customer to have received that promotion. If you would like to do this I will ensure the free joint is included in your next box.
As this was not made clear on either the website or the blog entry pushing the promotion, and indeed the cart accepted my code without problem (as seen in my receipt above) I feel somewhat misled. I am not impressed with my experience of ordering through the website, or indeed the meat I received. I somehow doubt I will be placing a regular order with Well Hung Meat any time soon.