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 |  Work

Dealing With Support

There are days when I’d rather deal with a million awkward clients, than have to send yet another e-mail to a support team. Argh! Don’t get me wrong, I’m often quick to jump on others for getting nasty with support because I’ve been there… sat…

 |  Misc

Are You Satisfied?

Hah.. that was the question 1and1 asked me via e-mail this morning — because I sent a support request in they wanted me to tell them how great they are. I didn’t, for the first time ever… and my problem STILL ISN’T BLOODY SOLVED. :|…

 |  Work

Shitty Customer Service

I don’t think ‘net based companies realise how frickin’ irritating it is when they deliver really crap customer service (or in some cases, none at all!) When I’m dealing with a company for my own personal use it’s not such a big deal, but if…

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